Businesses of all sizes depend on technology but lack internal IT expertise. For managed service providers (MSPs) and IT services companies, this creates substantial opportunity to become trusted technology partners.
The IT Services Market
- $1+ trillion global market: Growing consistently
- Skills shortage: IT talent difficult to hire internally
- Complexity increase: Multi-cloud, security, remote work
IT Service Offerings
- Managed IT services (MSP)
- Cybersecurity services
- Cloud services and migration
- Help desk and support
- Backup and disaster recovery
High-Value Industries
- Healthcare: HIPAA compliance requirements
- Financial Services: Regulatory compliance
- Legal: Client confidentiality
- Manufacturing: Operational technology
Identifying Prospects
Trigger Events
- IT staff departure
- Security incident
- Growth beyond current IT capacity
- Compliance requirements
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